Lotus Family Restaurant & Bar

Privacy Policy

Last updated: 20 June 2026

At Lotus Family Restaurant & Bar, we respect your privacy and are committed to protecting any personal information you share with us. This policy explains what we collect, how we use it, and your choices.

1. Information We Collect

When you contact us, book a table or party, or place an order, we may collect your name, phone number, and any details you provide about your booking or request.

We do not collect payment card details on this website. Payments are handled in person or through trusted third-party delivery partners.

2. How We Use Your Information

We use your information only to respond to your enquiries, confirm and manage bookings, process orders, and improve our service.

We will never sell your personal information to third parties.

3. WhatsApp & Phone Communication

If you reach us via WhatsApp or phone, we use those details solely to assist with your request and to share booking or order updates.

4. Cookies & Analytics

Our website may use basic cookies and analytics to understand how visitors use the site so we can improve it. You can disable cookies in your browser settings at any time.

5. Your Rights

You may ask us to update or delete the personal information we hold about you by contacting us using the details below.